CALL NOW Investing in a Virtual Assistant makes business sense. We ask that you take a moment to reflect on your business processes and imagine if you had a Virtual Assistant to delegate some of your work too. Now imagine how much more free time you could reclaim to focus on other important things like family?
We pride ourselves on having our Virtual Assistants highly skilled and professional staff that have a proven track record of performance in their fields. They are very capable individuals that are able to provide various forms of administrative assistance for your business and work together in a team to deliver your business a team of Virtual Assistants through our your business day. Delegating your tasks is made easy with the assistance of our ever friendly and skilled Virtual Assistants, whether it be by phone, email or instant messaging they are always available to assist.
We have put a few suggestions of tasks that your Virtual Assistants can take care or for you:
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Virtual Reception Tasks such as:Phone Answering, Call Transfer, Message Taking, Message Forwarding, Ticket Creation, Appointment Scheduling, Holiday Reception, Receive Faxes, SMS Messages and So Much More… |
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Helpdesk Support Tasks such as:Take support calls, Assist Callers, Collect Caller Details and Issue Details, Create Tickets, Update Tickets, Escalate to Senior Technical Staff, Assist In Scheduling Senior Technical Staff, Make Call Backs and So Much More… |
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Sales and Product Support Tasks such as:Assist Customers with Products and Sales Questions, Process Sales Orders, Organise Shipping, Follow Up with Suppliers and Couriers, Redirect Product Support Enquires and So Much More… |
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General Administration Tasks such as:Late Payment Follow Ups, To-do Lists, Data Filing, Typing and Transcription, Notes on the Run, Point of Contact, Digital Files, Topic Research, Internet Research, Word Processing, Schedule Management, Baby-sit Your Business, Data Collection, PDF Conversion, Sounding Board, Virtual Business Partner, Templates, Tradie Support, Proof Reading, Email Management, Product Instructions, Checklists, Desktop Publishing, Regular Reports, Excel Spreadsheets, PowerPoint Presentations, Arrange Printing, Testimonials, Remote Access, Travel & Accommodation, Sending Flowers, Send Out eCards, Gift Buying and So Much More… |
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Seminar Support Tasks such as:Mail Merge, RSVPS Contact, Name Tags and So Much More… |
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Email Marketing Tasks such as:Email Newsletter Mail outs, MailChimp & Constant Contact, Ongoing Support, Content Sourcing and So Much More… |
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Database Management Tasks such as:Import Lists, Mail Merge, Data Entry, Follow-up Letters, Data Clean Up, CRM Data Creation and So Much More… |
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Online Marketing Tasks such as:Assist with Campaign Management, Source Social Media Content, Customised Design Covers, Website Updates, Keyword Research, Add Events, Business Promotion, Assist with eBay or Online Store and So Much More… |
CALL NOW Get your life back and your business on track with a Virtual Assistant. Like the freedom to continue growing your business by appointing a Virtual Assistant to help within your business.
Many businesses benefit from a Virtual Assistant more than they initially felt they would. After all, most of us only have one body with two hands, and it is extremely hard to just drop important management aspects of your business to handle what are considered the rather less important based tasks that tend to take valuable time to achieve but are generally just as crucial to the operations of your business. MyVirtual Services can assist your business by providing you with one of our invaluable Virtual Assistant Packages and allowing your business to keep growing, safe in the knowledge that it has the support of our great team every step of the way.
Depending on your business’s unique needs and budget, our Virtual Assistant Packages are customised to suit the needs of your business. We also guarantee that there is absolute no hidden fees and all of our policies are provided to you upfront and transparently.
At MyVirtual Services we are extremely passionate about satisfying our clients needs and providing only the highest levels of quality service and professionalism in all our dealings. We believe that our clients’ satisfaction is the key component of our success and want to share that with you and your business.
We design and develop websites that are an extension to your business, to grow your leads, sales and encourage your customers to have a deeper engagement with your business. We make your website tell your business’s story while looking great and growing your business.
We take the time to talk to you and find out about your business and what you want from your website, whether its to generate revenue, leads, act as a spokesperson, or help deal with inquiries. We will deliver a personalised website that will shine a bright and positive light on your business.
The best website solutions are typically a simple idea that is executed well and not burdened with non-essentials.
How Do We Do This?
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FIND OUT MORE Trust us to take your message and tell the world with a creatively designed and strategically developed new website.
Marivel
Owner/HR Manager
Marie
Payroll Manager
Glenn
Voice Agent
Shella
Voice Team Leader
Hi I am Shella and I am in accounts and a PA. I know I am very determined as a person and my attitude is very diligent. My job involves me being very analytical as the work is challenging.
Adrian
Team Lead Designer
When I am not working towards my goal of being an expert designer, I love to eat and drink with my friends. I have a pet fish that I really enjoy caring for and am equally passionate about my design work.
Jason
Web Developer
Bernie
Assistant Team Lead Web Developer
Jay
Team Lead Web Developer
Ron
Web Developer
Saturnino
Web Developer
Domshell
SEO Specialist
Hi, I’m Domshell! I’m part of the SEO Team. I’m a Sanguine person. I love hanging out and having fun with friends. Singing is one of my passion. Traveling the world is my biggest dream. As an SEO specialist, I always aim for perfection. I want to pursue a flawless and sets standards and goals for work. My goal is to learn and grow more as an SEO specialist.
Jeff
Online Marketing Specialist
Franklin
SEO Specialist
Hi, I’m Franklin, and I’m one of the SEO Specialists. I am a skeptical person. I don’t usually believe in anything, unless there’s a common ground, and I’m more inclined to be a Deist than a theist. I love playing computer games, playing guitar, reading books, and listening to music whenever I have free time. Being an SEO Specialist is fun for me, from the technical side to the results. I always feel happy when I see a big spike in organic traffic and search each time I check my progress. My goal is to learn more about SEO techniques and gain more SEO skills so that I can help more businesses in the future.
Bronze
Starting From- 1hr per day is included for work carried out by VA’s
- Available Monday to Friday (9am-5pm)*
- Fluent English Speaking VA’s
- Multiple VA’s Covering Each Account
- Typical tasks that can to be performed are:
- Call answering
- Message taking
- Ticket entry for helpdesk systems
- Data entry
- Provide basic product information and website navigation to callers
- Additional services may be available on request
Silver
Starting From- 2hr per day is included for work carried out by VA’s
- Available Monday to Friday (9am-5pm)*
- Fluent English Speaking VA’s
- Multiple VA’s Covering Each Account
- Typical tasks that can to be performed are:
- Call answering
- Message taking
- Ticket entry for helpdesk systems
- Data entry
- Provide basic product information and website navigation to callers
- Additional services may be available on request
Gold
Starting From- 3hr per day is included for work carried out by VA’s
- Available Monday to Friday (9am-5pm)*
- Fluent English Speaking VA’s
- Multiple VA’s Covering Each Account
- Typical tasks that can to be performed are:
- Call answering
- Message taking
- Ticket entry for helpdesk systems
- Data entry
- Provide basic product information and website navigation to callers
- Additional services may be available on request
Platinum
Starting From- 6hr per day is included for work carried out by VA’s
- Available Monday to Friday (9am-5pm)*
- Fluent English Speaking VA’s
- Multiple VA’s Covering Each Account
- Typical tasks that can to be performed are:
- Call answering
- Message taking
- Ticket entry for helpdesk systems
- Data entry
- Provide basic product information and website navigation to callers
- Additional services may be available on request
Our Clients Are Our Business
Customer service excellence has always been and will always be one of the critical competitive advantages for any business. We work hard to make sure our customers only ever receive the best customer service experiences ever, each and every day. In keeping with this we only hire the most talented staff that demonstrate the highest levels of customer service and satisfaction.
For MyVirtual Services, our most important stakeholder is not our stockholders but rather our customers. We are in business to serve the needs and desires of our core customer base.
Australian Managed
We believe that every Australian business deserves the option to outsource no matter their size or what sector they operate within and be competitive with even the largest of your business’s competitors.